30-day postage paid returns
30-day postage paid returns
Free shipping for orders more that $200
Free shipping for orders more that $200
Get 30% off for your first order
Get 30% off for your first order

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FAQ

Why consider TYDoll sex dolls?

TYDoll is an international and professional adult doll vendor. We’re the officially authorized vendor of TPE/Silicone sex dolls, and we have cooperated with many famous brand sex doll manufacturers, such as WM etc. View our doll brand authorization certificate here.

All of the branded sex dolls you purchased on tydoll.com are 100% authentic sex dolls ONLY. We have got authorization certificates from multiple TDF accredited manufacturers. Some manufacturers don’t provide certificates, but you can track all your orders from the original manufacturers. Also, we are an approved and verified sex doll vendor on TDF. NO COUNTERFEIT HERE! So… if you’re looking for a REAL sex doll, you’re in the right place.

TY Doll is dedicated to delivering an exceptional online shopping experience for sex dolls by presenting a selection of top-quality, reasonably priced dolls accompanied by excellent customer service. We stand as the premier global platform for online sex dolls, catering to a broad spectrum of customer preferences with our diverse range of dolls. The lifelike sex dolls in our collection are crafted from medical-grade TPE or Silicone materials, ensuring quality and safety. Furthermore, we offer personalized customization services for your chosen real doll, allowing you to tailor it to align with your intimate desires and fantasies.

Have fun as you sample through some of our top collections!

Is TYDoll store legit?

Yes, TYDoll store is legit. TYDoll is a new international and professional adult doll vendor. We’re the official authorized vendor of TPE/Silicone sex dolls, and we have cooperated with many famous brand sex doll manufacturers, such as WM etc. View our doll brand authorization certificate here.

How to order a sex doll? Will I get freebies?

1. Browse our extensive line of dolls and select your match.

2. Review the description, then select the custom options that are available to make the doll even more amazing

3. Click the ‘Add to Cart’ button after you have added your custom options. Go to ‘View Cart’ and then ‘Check Out’.

About Free Gifts

We do provide some free gifts if you buy a sex doll from TY Doll. You can get instruction manual, wig, comb, vaginal irrigator and even a soft blanket for your doll.

Which countries do you ship to?

We ship to any country in the world

What is the shipping cost?

TYDoll offers worldwide free shipping for your convenience. 

How to get my tracking number?

Once your doll is ready for shipment we will send you the tracking number via Whatsapp.

Can I use a promo & coupon code?

Yes, you can! Whenever we run promotional offerings, you may apply this advertising code to your order by typing it in or copying and pasting it into the coupon code box and then clicking the ‘Apply coupon’ button to revise your cart total.

Can I change or cancel my order?

Yes. If you wish to cancel your order, please send us your cancellation request as soon as possible via WhatsApp or email. The following rates for cancellation and restocking fees apply based on when you notify us of this request:

Within 4 hours – you will receive a 93% refund.
Within 24 hours – you will receive an 80% refund.

Note: You cannot cancel an order for a ‘custom’ doll at any time. We cannot refund you for a doll made to your specifications.

What is the difference between TPE and Silicone?

TPE Sex Doll:
Pros
1. More Affordable

2. More Realistic

3. Thermal Stability

4. Flexibility in every free sex position

5. Completely Safe

6. Odor-Free

Cons
1. More Sensitive to Stains

2. Frequent Maintenance

3. More Sensitive to Heat

Silicone Sex Doll:
Pros
1. Hyper Realistic Appearance

2. Easy to Clean

3. Less Sensitive to Heat

4. Low Maintenance

Cons
1. More Expensive

2. Less Flexible

3. Low Elasticity

TPE VS Silicone Sex Dolls – Which is Better for you?

Click here to learn more!

How long do sex dolls last?

TPE and Silicone sex dolls can last for years if you use and care them in the right way.
Learn more about how to take care of your sex doll from here!

Can I return my doll if I am not satisfied?

Customer service is very important to us. If your doll has any defects when receiving it and has not been used in any way, we can arrange the doll been returned as long as you notify us within 24 hours of receiving your doll. However, we do not cover the return shipping costs.

We will either repair or replace the doll depending on the level of defect.